Is SkyAccess a Scam? How to Verify You’re on the Real SkyAccess (and Spot Clones)
Is SkyAccess a real company?
Yes. SkyAccess Inc. is headquartered in Los Angeles, California. It runs an online marketplace for private charter flights, with a focus on empty legs: the one-way repositioning flights an aircraft flies to reach its next trip or return to base. You can browse flights with whole-aircraft prices, book online, or request a full charter built around your own schedule.
SkyAccess is the marketplace and booking broker. It is not an airline and does not operate aircraft. Every flight is operated by an independent charter operator, and SkyAccess checks each operator for an FAA Part 135 certificate or its foreign equivalent. Many operators on the marketplace also hold third-party safety ratings from ARGUS, Wyvern or IS-BAO. The SkyAccess trust and safety page explains how operators are reviewed.
Real people answer the phone. SkyAccess has human support 24/7: call or text +1 424-374-3411, or use the chat in the app.
What is the official SkyAccess website and app?
- Website: skyaccess.com. The blog you are reading lives at skyaccess.com/blog.
- iPhone and iPad: SkyAccess: Empty Leg Flights on the App Store, published by SkyAccess Inc.
- Android: SkyAccess on Google Play.
The safest way to reach the apps is through the links on skyaccess.com, not through a search ad or a link in a message.
How can I tell if a SkyAccess site is a clone?
A clone can copy every page, photo and price on skyaccess.com. What it cannot copy is the domain. Run these checks before you enter anything:
- Read the address bar. The site must be skyaccess.com. A different name with SkyAccess branding, or an address that only contains the word SkyAccess, is not SkyAccess.
- Check how you got there. Be careful with links in unexpected emails, texts, social messages and ads. Type skyaccess.com yourself instead.
- Watch for card holds. SkyAccess never asks for a card “pre-authorization” on a third-party domain. A request for card details to “hold” a flight on another site is a warning sign.
- Do not trust matching prices. Clones copy public listings, so a familiar flight and price prove nothing about who runs the site.
- Sign in only on skyaccess.com or the official app. A clone can show a SkyAccess-branded sign-in page to collect passwords.
- Ask SkyAccess. If anything feels off, call or text +1 424-374-3411 before you pay. The team answers 24/7.
What is unlockjets.com?
unlockjets.com is a known clone of skyaccess.com. It copies SkyAccess branding and public pages, it is not operated by SkyAccess, and it has been reported to its domain registrar. Its flight pages ask visitors for card details for a “pre-authorization” hold. Do not enter card details or a password there.
If you already entered card details on a clone, contact your card issuer and tell SkyAccess at info@skyaccess.com. Clones can reappear under new names, so the address check above matters more than any list of bad sites.
How does booking and paying on the real SkyAccess work?
You choose a flight on skyaccess.com or in the app and see the whole-aircraft price. Taxes and fees, including the US Federal Excise Tax, are itemized at checkout before you pay. If anyone asks you to pay for a SkyAccess flight outside that checkout, call or text +1 424-374-3411 to confirm it is genuine first.
What happens if a SkyAccess flight is cancelled?
If an operator cancels a paid booking, SkyAccess tells you right away and a specialist starts sourcing a replacement aircraft on the same route; if nothing suits, you choose a full refund or flight credit. Weather and safety calls belong to the captain and the operator. The full process is in what happens if your SkyAccess flight is cancelled.
Where do I report a suspicious SkyAccess site?
Email info@skyaccess.com or call or text +1 424-374-3411. Include the site address, how you found it, and a screenshot if you have one. Reports help SkyAccess get clones taken down faster.
To see what travelers say about the real service, read SkyAccess reviews and ratings and the full SkyAccess review with verified facts.
Frequently asked questions
Is SkyAccess legit?
Yes. SkyAccess Inc. is a Los Angeles company that runs a private jet charter marketplace at skyaccess.com and in official iOS and Android apps. Independent charter operators certified under FAA Part 135 or the foreign equivalent fly every trip, and human support is available 24/7 at +1 424-374-3411.
Is unlockjets.com part of SkyAccess?
No. unlockjets.com is a known clone of skyaccess.com that has been reported to its domain registrar. SkyAccess does not operate it. Do not enter card details or a password there.
Does SkyAccess ask for a card pre-authorization?
SkyAccess never asks for a card “pre-authorization” on a third-party domain. If a site that looks like SkyAccess asks for card details for a hold and the address bar does not show skyaccess.com, close it and report it to info@skyaccess.com.
What is the official SkyAccess app?
The official app is SkyAccess: Empty Leg Flights on the Apple App Store, published by SkyAccess Inc., and SkyAccess on Google Play. Both are linked from skyaccess.com.
How do I report a fake SkyAccess website?
Email info@skyaccess.com or call or text +1 424-374-3411 with the site address, how you found it and a screenshot if you have one.
Related reading: What happens if your SkyAccess flight is cancelled, SkyAccess reviews and Trustpilot rating, SkyAccess trust and safety and request a private jet charter.
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