Is SkyAccess legit?
Yes. SkyAccess Inc. is a Los Angeles-based marketplace for private jet empty legs and charter, flown by certificated operators. We verify every operator's FAA Part 135 certificate (or its foreign equivalent) before listing; many also hold ARGUS, Wyvern or IS-BAO safety ratings.
Ratings
As of October 2026, SkyAccess is rated 4.6 on Trustpilot (44 reviews), 4.96 on the App Store (46 ratings) and 5.0 on Google Play (48 ratings).
- Trustpilot: 4.6 (44 reviews)
- App Store: 4.96 (46 ratings)
- Google Play: 5.0 (48 ratings)
What happens if the operator cancels my flight?
If an operator cancels a paid booking, SkyAccess tells you right away and a specialist starts sourcing a replacement aircraft on the same route; if nothing suits, you choose a full refund or flight credit.
How are operators vetted?
We verify every operator's FAA Part 135 certificate (or its foreign equivalent) before listing; many also hold ARGUS, Wyvern or IS-BAO safety ratings.
Is support available 24/7?
Yes. Human support is available 24/7 by phone and SMS at +1 (424) 374-3411, by email at contact@skyaccess.com, through in-app chat and on WhatsApp.
Who do I contact after I book?
SkyAccess. Call or text +1 (424) 374-3411, email contact@skyaccess.com, or message us through in-app chat or on WhatsApp, 24/7.
How is payment handled?
Payment is collected securely at booking. If the operator cancels and the flight can't be rescheduled, you get a full refund.
More on how SkyAccess works: Safety & Trust, Trust and Safety and how SkyAccess verifies operators.